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This Privacy Notice explains how Financial Software and Systems Private Limited including its affiliates, inter-related companies, and wholly owned subsidiaries (“FSS” or “We”) collect, use, share, and protect information regarding FSS marketing activities that refer to this Privacy Notice. This information on personal data collection and processing (“Privacy Notice”) explains how we protect visitors’ information gathered via this Website.
FSS reserves the right to change this Privacy Notice at any time.
This Website is designed to be accessible without the submission of any personal data. However, if you choose to voluntarily provide personal information through specific features or functionalities (e.g., contact forms, subscription), your data will be collected and processed in accordance with applicable data protection laws. FSS will act as the data controller and will obtain your explicit consent before processing any personal data, you may have the option to decline providing that information.
Please note that this Website does not collect or process any special categories of personal data (sensitive personal information).
The personal information we collect through your interactions with this Website and our communications may include, but is not limited to, the following:
This Website automatically collects certain technical information about your device and your interactions with our site. Specifically, we use cookies, web beacons, and similar technologies to track your activity and preferences. A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your device. Data that we collect automatically includes your internet protocol (“IP”) address, location, your device’s identification information, and the actions taken on our site (e.g., links that you click). For more details on our cookie usage and purposes, please refer to our Cookie policy.
We may also collect anonymous data about website visitors to analyze trends and improve your user experience. This data does not personally identify you.
This Website may incorporate social media features that allow you to share content with other users (collectively referred to as “Social Media Applications”). Any Personal Information or other information that you contribute to any Social Media Application can be read, collected and used by other users of that Social Media Application over whom we have little or no control. Therefore, we are not responsible for any other user’s use, misuse or misappropriation of any Personal Information or other information that you contribute to any Social Media Application.
FSS processes personal information for legitimate business and marketing purposes, including:
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.
FSS retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by applicable law. We maintain strict data review and retention policies to ensure compliance with legal and regulatory obligations.
FSS uses reasonable technical, administrative, and physical measures to protect your personal information. When your personal information is shared, FSS will take a reasonable approach to prevent the unauthorized use of personal information.
We have implemented industry-standard security practices and have achieved ISO/IEC 27001 certification for our Information Security Management System. This certification demonstrates our commitment to maintaining high security standards and ensures that our policies and procedures are aligned with best practices.
Please note, however, that while FSS attempts to safeguard your personal information, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Notice. In no event shall we be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special or otherwise) arising out of, or in any way connected with, a third party’s unauthorized access to your information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, and regardless of whether we are given actual or constructive notice that damages were possible, except as provided under applicable laws.
FSS does not share personal information with third parties except as stated in this Privacy Notice. We may disclose information to companies affiliated with FSS and/or unaffiliated third parties
Where we are required by applicable law, we will seek your consent prior to sharing your personal information with such third parties for marketing purposes. Also, as described below, you can opt out of having your information shared with third parties for those parties’ direct marketing purposes by emailing us at fssprivacy@fss.co.in. In the event we undergo a business transition involving another company, such as a merger, corporate reorganization, acquisition, the lease or sale of all or a portion of our assets, or in the event of bankruptcy, information that we have collected from or about you or your devices may be disclosed to such other entity as part of the due diligence or business integration process and will be transferred to such entity as one of the transferred assets.
This Privacy Notice addresses only the use and disclosure of information we collect through your interaction with the Websites or Communications. Other websites or applications that may be accessible through links from the Websites and Communications have their own privacy notices and Personal Information collection, use and disclosure practices. We encourage you to familiarize yourself with the privacy notices provided by these other parties prior to providing them with information.
FSS operates on a global scale, which may require the transfer, storage, and processing of personal data in jurisdictions outside of your country of residence. These jurisdictions, including but not limited to India, may have data protection laws that differ from those in your country.
To ensure adequate protection, FSS relies on the European Commission’s Standard Contractual Clauses (SCCs) for transfers subject to the EU General Data Protection Regulation (GDPR) and, where applicable, adheres to the requirements of the Digital Personal Data Protection Act, (DPDPA) in India. SCCs are incorporated into Data Processing Agreements (DPAs) between FSS and relevant
third parties to safeguard personal data.
By providing your personal information, you acknowledge and consent to its transfer, storage, and processing in countries where FSS and its affiliates operate. Such transfers may include disclosures to other FSS entities, and third parties as outlined in the section “With Whom Your Information Will Be Shared”, where necessary for legitimate business purposes, compliance with legal obligations, or the
fulfilment of contractual requirements.
While data protection laws vary across jurisdictions, FSS takes reasonable steps to ensure that appropriate technical, organizational, and contractual measures are in place to safeguard your personal information in accordance with this Privacy Notice and applicable data protection regulations.
FSS uses pretrained chatbots to facilitate business communications and respond to inquiries. While the chatbot may collect limited personal information, such as name, email, and conversation details, this information is used solely for business purposes, including responding to customer queries, providing requested information, and facilitating potential business engagements.
The chatbot does not engage in profiling, automated decision-making, or behavioral tracking. All collected information is handled securely and retained only as necessary for business needs or to meet legal requirements.
By using our Services and submitting personal information, you are accepting and consenting to the practices and uses described in this Privacy Notice. This Privacy Notice is not a contract. FSS will seek to obtain your additional consent where required by applicable law.
For certain Personal Information requests, we must first verify your identity before processing your request. To do so, we may ask you to provide us with your full name, contact information, and relationship to FSS. Depending on your request, we may ask you to provide additional information. Once we receive this information, we will then review it and determine whether we are able to
match it to the information FSS maintains about you to verify your identity.
You may have various rights under your local law in relation to the personal Personal Information we hold about you. In particular, you may have a legal right to:
To help us maintain the accuracy of your Personal Information, please contact us by using the “Contact information” section below if any of your personal details have changed.
If you are unsatisfied with the way in which we have handled your Personal Information or any privacy query or request that you have raised to us, you may have a right to complain to the data protection authority in the UK or your local jurisdiction. For such information, please contact us by using the “Contact information” section below.
If you want to opt out of receiving forms of communication from FSS other than marketing email, or if you want FSS to stop sharing your personal information with third parties for those parties’ direct marketing purposes, please email fssprivacy@fss.co.in with your request. Regardless of your opt-out preferences, we reserve the right to send you certain communications and share your information with third parties for administrative and analytical purposes.
If you have any questions, comments, or concerns regarding our privacy practices, or if you wish to exercise your rights under applicable law, please contact our Data Protection Officer, who serves as the primary point of contact for all matters related to this privacy notice. The Data Protection Officer can be reached using the following methods:
By email: fssprivacy@fss.co.in
By post:
Mailing address:
Financial Software & Systems (P) Ltd
(Privacy Office)
Corporate Office – G 4,
1st Cross Street,
SIPCOT IT Park,
Rajiv Gandhi Salai (OMR),
Siruseri, Navalur,
Chennai – 603 103
India