FSS acts as a strategic partner and provides comprehensive payment services to banks. This enables them to navigate through a complex and evolving landscape while leveraging technology. They wanted to create an app that eases out the data-heavy form filling process for the agents and drives better user experience.
Limited access to competitors and data
Complicated and data-heavy loan application and verification process
Cognitive load on the user due to bulky screens
The visuals were designed according to the brand palette, and as most screens were data- heavy, the UI was kept simple yet attractive. With the help of illustrations and icons, user attention was retained and it added to the overall user experience.
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